Post new topic Reply to topic Forum index -> Relocation Queries
Author Message
 Post subject: Relocating and keeping ADSL connected at previous address
PostPosted: Mon Aug 14, 2017 1:51 pm 
Offline

Joined: Tue Dec 02, 2014 3:40 pm
Posts: 5
Hi there,

I emailed support but I have not heard back. I want to sign up the to the 25mbps HFC nbn plan with 18 month contract. The house I am currently living at has ADSL, and my housemates wish to have it remain connected when I go.

Can I take my plan with me (including email address and attached mobile phone plan) and get a new account for the others in their names?

Please let me know my options and the cost.

Cheers,
Paul


Top
 Profile  
 
 Post subject: Re: Relocating and keeping ADSL connected at previous address
PostPosted: Tue Aug 15, 2017 1:21 pm 
Offline

Joined: Thu Sep 10, 2015 1:43 pm
Posts: 1534
Hi Paul,

If the address is NBN ready, the ADSL will be disconnected once NBN is installed in the address.


Top
 Profile  
 
 Post subject: Re: Relocating and keeping ADSL connected at previous address
PostPosted: Tue Aug 15, 2017 2:52 pm 
Offline

Joined: Tue Dec 02, 2014 3:40 pm
Posts: 5
You misunderstand. I want the adsl to remain connected at my current address, under my housemates names, and to connect NBN at the new address under my name. I wish you guys could get this cleared up as I am loosing patience. It may just be easier to transfer the TPG account to them and sign up with a different provider for mobile and internet at my new residence.


Top
 Profile  
 
 Post subject: Re: Relocating and keeping ADSL connected at previous address
PostPosted: Tue Aug 15, 2017 5:29 pm 
Offline

Joined: Thu Sep 10, 2015 1:43 pm
Posts: 1534
Quote:
I want the adsl to remain connected at my current address, under my housemates names,

ADSL can remain connected at the current address. Please apply for change of ownership.
https://www.tpg.com.au/forms/Change_of_Ownership_Form.pdf

Quote:
and to connect NBN at the new address under my name.

There should be no problem getting the NBN account under your name at the new address

Let us know if you require further assistance. Thank you


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic Forum index -> Relocation Queries


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
Powered by TPG Internet