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 Post subject: Backup Modem
PostPosted: Sun Dec 11, 2016 12:07 pm 
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Joined: Wed Jun 22, 2011 10:51 pm
Posts: 30
Hi Moderators,

As TPG supplies a customised HG659 modem as part of the NBN internet/home phone package, am I correct in assuming that TPG will be supplying another (free?) modem when the current one fails? If that is the case, I am seeing a downtime of both internet and phone (and the latter is more concerning) for a few days when the modem fails.

Also, as I can't buy (or can I??) another HG659 as a backup, I was wondering if there is any other modem which is compatible with TPG/NBN that I could purchase, configure and keep as a backup for when disaster strikes? (Preferably a cheap one!)

Please advise.

Regards,
Robert


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 Post subject: Re: Backup Modem
PostPosted: Wed Dec 21, 2016 12:04 pm 
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Joined: Mon Sep 01, 2008 5:12 pm
Posts: 7247
Hi Robert,

We have one year warranty for the modems. The HG659 modem costs $99.95 plus $10 shipping fee.


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 Post subject: Re: Backup Modem
PostPosted: Thu Dec 22, 2016 7:04 am 
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Joined: Wed Jun 22, 2011 10:51 pm
Posts: 30
Hi Karen,

Thank you for the pricing information.

Regards,
Robert


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 Post subject: Re: Backup Modem
PostPosted: Thu Dec 22, 2016 11:24 am 
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Joined: Mon Sep 01, 2008 5:12 pm
Posts: 7247
No worries Robert!


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