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 Post subject: Why no 1902 numbers with Vodaphone
PostPosted: Tue Feb 02, 2016 5:35 pm 
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Joined: Tue Feb 02, 2016 5:13 pm
Posts: 2
Since the change to Vodaphone as the carrier on mobile service 1900 numbers are rejected.... why? It does not say rejected but automatically saves message as a "DRAFT" and any attempts to send just sends it back to "DRAFT"


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 Post subject: Re: Why no 1902 numbers with Vodaphone
PostPosted: Wed Feb 03, 2016 8:11 pm 
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Joined: Thu Jun 18, 2015 1:33 pm
Posts: 21
Hi pherretaus,

Please be advised that T4G Plans excludes the following:
Excess Data
Third Party content,
Video Calls to International numbers
International Roaming
Directory Assistance and other Enhanced Services.
Calls and SMS to 19 Numbers
Diversion to International numbers
Premium SMS/MMS

Since 1900 numbers are not supported by the Vodafone network thus, the reason you are not able to make a call.

Thanks,

Alexa


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 Post subject: Re: Why no 1902 numbers with Vodaphone
PostPosted: Sat Jan 28, 2017 8:28 am 
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Joined: Fri Feb 26, 2016 6:28 am
Posts: 2
Yes, I see on our TPG T4G A mobile service plans via the Vodaphone network that Premium SMS / SMS to 19 numbers is not included.

May TPG please consider adding this as a user option within our online Mobile Service Control Panel, so that we may activate it, or perhaps add certain "safe" / desired recipients to a premium sms "safe list" or something?


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 Post subject: Re: Why no 1902 numbers with Vodaphone
PostPosted: Mon Jan 30, 2017 7:33 pm 
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Joined: Thu Jun 18, 2015 1:33 pm
Posts: 21
Hi ssar,

We appreciate your feedback and your comments have been forwarded to the relevant personnel where they are being utilised in our ongoing efforts to further improve our services.

However, for now the PSMS will not be available yet as this is not part of our contract we have with Vodafone.

Thanks,


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