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 Post subject: failure to port number
PostPosted: Fri Apr 23, 2010 12:30 pm 
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Joined: Sat Aug 08, 2009 1:43 am
Posts: 4
I've tried three times now and my mobile number cannot be ported over to TPG (from Lebara Mobile)!! It keeps saying that the date of birth is wrong, but I've checked with them and it is okay?!

Very frustrating and your customer service people don't seem to be able to resolve the issue. i've gone 1 week w/o mobile phone now and now that my TPG sim card has arrived i cannot activate it or port my number over?!


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 Post subject:
PostPosted: Fri Apr 23, 2010 1:43 pm 
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Joined: Mon Mar 08, 2010 11:11 am
Posts: 4449
Hi vitamon,

Can you please PM me your mobile number so we can check.

Kind regards,
Joseph D


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 Post subject: Re: failure to port number
PostPosted: Tue Oct 18, 2011 8:31 am 
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Joined: Tue Oct 18, 2011 8:28 am
Posts: 1
I'm also trying to port my number from Lebara to TPG but it keeps failing. I don't know what the reason is but I really want to use my TPG sim card.


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 Post subject: Re: failure to port number
PostPosted: Tue Oct 18, 2011 12:59 pm 
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Joined: Mon Sep 01, 2008 5:12 pm
Posts: 7275
Hi xlammie,

Email us the mobile number to forum_admin@tpg.com.au so we can investigate.


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 Post subject: Re: failure to port number
PostPosted: Sat Aug 26, 2017 5:36 pm 
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Joined: Sat Aug 26, 2017 5:27 pm
Posts: 1
I have same problem with him/her and I dont know how to fix it. I called tpg service 5 times and I always received failure email. If I the company cannot solve this problem please refund


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 Post subject: Re: failure to port number
PostPosted: Fri Sep 15, 2017 4:39 pm 
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Joined: Mon Sep 01, 2008 5:12 pm
Posts: 7275
Hi,

So sorry for the late reply. Do you still need assistance?


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