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 Post subject: Telephone Transfer from ADSL to NBN
PostPosted: Fri Jun 02, 2017 2:17 pm 
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Joined: Thu Sep 04, 2014 9:05 am
Posts: 20
I have had a TPG ADSL2 connection with TPG for several years. This "connection" INCLUDES the TPG Home Phone Bundle.

As my existing telephone number is already accepted by TPG, can I expect to have an immediate telephone connection (VOIP) when TPG activate my NBN connection next Monday (5 June).

Thanks.....\\


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 Post subject: Re: Telephone Transfer from ADSL to NBN
PostPosted: Fri Jun 02, 2017 6:30 pm 
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Joined: Tue Oct 16, 2012 11:18 am
Posts: 1841
Hi gumnut,

Homephone will start working once the account is marked off in our system. Allow 24 hours for the Homephone activation after the account is marked off.


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 Post subject: Re: Telephone Transfer from ADSL to NBN
PostPosted: Sat Jun 03, 2017 2:41 pm 
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Joined: Thu Sep 04, 2014 9:05 am
Posts: 20
@Mar N.....(or other staff)........

Please confirm I will RETAIN my existing telephone number.....\\\


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 Post subject: Re: Telephone Transfer from ADSL to NBN
PostPosted: Sat Jun 03, 2017 4:34 pm 
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Joined: Tue Oct 16, 2012 11:18 am
Posts: 1841
Hi gumnut,

Yes you will since it is still in the same address.


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